Two-Pocket Heavyweight Poly Portfolio Folder with Prongs, Red, Pack of 10

ORDER PROCESSING

Placing an Order Upon placing your order, you will immediately receive an email confirmation outlining order details such as order number, order date, purchased item(s), payment method, shipping carrier, shipping cost (if applicable), total purchase amount, estimated delivery date. Once your order ships, you will receive additional emails with tracking information and updates for when your order is out for delivery, delivered or if there are any delays or failed delivery attempt. Please be sure to include accurate shipping information when placing your order. We will not be responsible for lost packages due to incorrect shipping information, i.e. address(es) entered at Checkout.

Fulfillment Timeline

Orders are fulfilled within 1-4 business days After receipt of full payment for your order.

Order Modifications and Cancellations

We want you to be happy with your purchase! However, if for any reason, there's a last minute change that needs to be made to an order or a cancellation, please let us know ASAP! We will do everything we can to make the necessary changes to or cancel your order prior to shipment. If by chance, your order has been shipped but NOT delivered, please follow the return procedures outlined in our Return and Exchange Policy.

To Update Your Order

Please contact our Customer Care Team at: customercare@studybee.store

Inquires will be responded to with 24-48 business hours.

View full Shipping Policy.

Refunds, Returns and Exchanges

This policy is valid for U.S. orders only.

Timeframe for Requesting a Refund, Return or Exchange

Refunds, Returns or Exchanges can be requested within 30 days of delivery.

Items Eligible for Refund, Return or Exchange

1. New and slightly used items.

    *This includes items that are opened or have been slightly used.

2. Damaged Items

3. Defective Items

4. Items received in error.

5. Buyer's Remorse

6. Non-Defective Items

7. Items damaged in transit

8. Items not yet shipped

9. Items still in transit

View full Refund & Return Policy.